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Key Account Manager in Minneapolis, MN at Lucas Group

Date Posted: 1/4/2019

Job Snapshot

Job Description

Key Account Manager - Midwest

Position Description:

The Key Account Manager role is responsible for all account activities involved in managing the relationships with existing customers as well as identifying and cultivating relationships and profitable revenue growth with new strategic accounts.

Primary responsibilities of the role:

  • Performs proactive customer visits, both with existing customers and potential new strategic accounts, to establish strong working relationships with team members and engage in interactive problem solving and selling.  Includes efforts relative to existing applications as well as new project and product development requiring close engineering collaboration and attention to detail.  Primary account locations in Wisconsin and Minnesota. Others states could include Illinois, Iowa, Missouri, Arkansas, Kansas, Nebraska or others as assigned.
  • Develop and foster strong working relationships across entire scope of customers’ organizations – includes procurement, application engineering, sales, marketing, quality, finance and accounting to improve and grow relationships in execution of our overall business plan.

Sales Planning: 

  • Work closely with Director, Global Business Development  to develop and execute sales plan to drive stable share growth and financial results.  Management of key inputs to develop and manage sales reports, financial reporting docs and support of annual sales plan.  Will include monthly and quarterly reporting of results.
  • Facilitate internal monthly team meetings to ensure communication and collaboration on open projects and customer requirements are being managed effectively across the entire team

Financial Management: 

  • Provide a monthly financial review identifying key metrics of the business along with an updated P&L.  Communicate monthly update for the financial performance leading to the annual forecast.  Demonstrate compliance to the forecast along with a discussion on competitive threats and/or opportunities.

Other key responsibilities:

  • Work closely with inside Sales Coordinators, Sales Application Engineers, Project Engineers and Quality team to expedite day to day issues and customer requests to fully meet customer expectations
  • Identify and make recommendations to management team on emerging markets, trends, product gaps and new opportunities.
  • Must maintain and deliver seamless communication between customers, manufacturing locations and internal team members
  • Work with internal engineering and application team to develop costing and manage quotes/pricing to customers on completed Engineering projects
  • Participate in Customer Application Reviews to ensure proper fit-up and tolerances on existing and new projects
  • Provide input to internal Engineering and Marketing team on product design and information for published materials and collateral on product specs
  • Participation and support at Trade Shows and industry events will also be required

Education/ Certification / Experience Required:

  • Bachelor’s or Technical Degree required.  (Will consider significant and relevant experience in lieu of degree)
  • A minimum of 5 years of outside sales experience within relevant or adjacent business is preferred.
  • Strong mechanical aptitude required and ability to collaborate with design engineers and product/project managers in efforts to provide technical assistance and support of controls requirements in the sales process

Skills & Knowledge Required:

  • Exceptional interpersonal communication skills (verbal, written, presentation).
  • Working knowledge of industry products and applications is preferred
  • Strong aptitude in MS Excel, Word, PowerPoint required.  Must have ability to develop PPT presentations to support company and product line details for initial sales calls, special projects, product launches and other required streams of information.
  • Experience and ability to conduct technical presentations to large customer groups and key stakeholders


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