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Sales Assistant / Coordinator in Lancaster, TX at Lucas Group

Date Posted: 10/16/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Lancaster, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/16/2018

Job Description

Sales Assistant / Coordinator

(CSR)

Lucas Group is partnered with a global chemical distributor, searching for a Sales Assistant / Coordinator in the South of Dallas area. The role has a heavy focus on data dissemination and ensuring effective communications between customers and the sales group. The role requires daily interaction with external and internal stakeholders, and cultivation of customer relationships. Effective organization and distribution of sales bids throughout the company. Presentations to customers will be required on an Ad hoc basis, and will be focused in mainly face to face interaction and site visits.

Duties:

  • Maintain a constant supply of Master, E-Commerce, Price Benchmarking, and Product List presentations and handouts
  • Work with other Sales Assistants around the organization in gathering information (sales figures, reports, pricing, etc.); develop close communication skills and ties with the sales group
    • Monitor quarterly sales roster activities, use quarterly master list to edit information in sales binders and in BUS
    • Maintain up to date contact information on Sales Representatives, Account Managers, and Senior Account Managers throughout the company
    • Update contact information on Administrative Assistants
  • Work closely with Account Executives in assisting with customer needs and gathering information for the sales team as needed.
  • Assist in the construction of presentation handout materials. Have the ability to create customized PowerPoint presentations, as well as modify and adapt existing presentations to fit needs of specific customers (i.e. adding sales figures, meeting agendas, logos, etc.)
  • Maintain a constant supply of Master, E-Commerce, Price Benchmarking, and Product List presentations and handouts
  • Maintain supply of binder / table of contents materials for customized presentations
  • Gain strong knowledge in working within the to pull sales and other information
    • Sales data
    • Pricing data
    • Identification of customer logistical needs
  • Serve as a “first link” with customers by use of strong phone/e-mail communication skills—provide follow-up to major account requests—assume a “CSR” mentality
    • Available as a daily contact for immediate response to customer requests
    • Function in absence of account executives, ensuring to answer any questions or resolve any issues
    • Contact customers to confirm appointments/ meetings, receipt of materials, clarification of information
    • Study CSR training materials
  • Work with team Calendar, E-Mail, and database management
    • Keep an active Calendar for regularly scheduled reports, bids, appointments – reminders and tickets
    • E-Mail monitoring and management ensuring efficient and effective communication
    • Updating of group mail lists for each customer account
  • Participate in face-to-face customer interaction
    • Be present for important customer meetings or presentations
    • Be prepared for customer visits
  • Generate any other reports as needed by sales or the senior management group
  • Disseminate bid information to relevant company personnel across all regions
  • Follow-up to ensure timely response to meet deadlines for submission of all bids
  • Prepare final version of bid spreadsheet/proposal for review by the sales team and then help with submission to customer
  • Disseminate post bid results to appropriate field personnel
  • Coordinate on centralized bid efforts
  • Create and maintain bid database to be customized for each customer
    • Fill out bid spreadsheet for each bid request received
    • Update each spreadsheet
    • Complete quarterly bid spreadsheet updates

EDUCATIONAL REQUIREMENTS:

  • Bachelor’s Degree required

SKILLS REQUIRED:

  • Acute attention to detail
  • Working knowledge of the chemical and distribution industries
  • Willingness to engage in on the job learning
  • Strong Excel and Word capabilities
  • Basic computer skills including internet
  • The ability to learn company infrastructure and chain of command
  • Strong organizational skills
  • Strong math skills
  • Strong PowerPoint skills
  • Creativity
  • Project management skills
  • Ability to work under pressure / meet deadlines
  • Strong communication, written and organizational skills
  • Strong ability to follow through
  • Detail-oriented and ability to “monitor” field response to ensure completion of projects
  • Highly developed phone etiquette
  • Ability to take ownership (a “take charge” mentality)
  • Excellent interpersonal skills and problem solving ability
  • Proven ability to work both independently and in a team environment
  • Strong Excel and Word capabilities
  • Basic computer skills including internet
  • Strong typing abilities
  • An understanding of the organization (regions/ locations/ infrastructure, etc.)
  • Strong organizational skills
  • Strong math skills
  • Scanning capabilities

WORKING CONDITIONS:

  • Working hours are will be Monday through Friday 8am-5pm.
  • Surroundings and hazards: Working with and around hazardous chemicals part time.
  • All safety precautions shall be followed when working in areas containing chemicals.
  • Some travel required on an ad-hoc basis